When supply-chain problems delayed gifts from arriving, Heineken delivered.

Thanks to the Heineken IOU, no one had to show up to a holiday gift exchange empty-handed.

Watch the case study video

 

Background

No gift? No problem. When empty store shelves and shipping issues turned holiday gifting into a major source of frustration, Heineken served up a refreshing solution that helped save the day.

Real-time Response:

Introducing the Heineken IOU, an emergency placeholder gift to bring to holiday get-togethers, delivered to your door in just minutes. The festive holiday gift box held six bottles of Heineken and let recipients know their real gift was still on the way.

 
 
 
 
 
 
 
 

Results


#1 Share of Voice

on holiday activations among beer brands

118M

earned media impressions

105K

social engagements

+4 Share Points

in December sales